HEXA Contact Centre Solutions UK & Off-Shore

Agent management

Optimise agent schedules to minimise downtime and prevent long hold times for customers.

Real-time insights

Improve sales and service with real-time reports, agent monitoring, and in-depth customer surveys.

Get instant performance snapshots

Gain insight into average handle time, first contact resolution, queue time, and other important metrics.

Outbound/Inbound Engagement

Upsell, cross-sell, collect, and promote with dynamic outbound contact centre and campaign management.

Complete the below questionnaire to know about your project/campaign.

Expert Agents available in 7 days* - Completely Flexible to scale up your extended team.

Your calls are always answered by real people for the best customer experience. Our agents are polite, professional and highly accurate and compliant.

Hexa Designs UK, Hexa Digital Marketing, Hireflex247.com are the trading names of Arj. Global Ltd company incorporated in England and Wales with registered number 11174032 whose registered address is International House, 12 Constance Street, London, E16 2DQ, The registered VAT number is 337789251